Alpen Resort - Spa & Dining - Zermatt

$$$$||View on mapZermatt, SwitzerlandSpissstrasse 52, Zermatt, Switzerland, 3920|
9.1
Perfect
|75 photos
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Rooms and Guests2 Guests, 1 room
Alpen Resort - Spa & Dining - Zermatt
Spissstrasse 52, Zermatt, Switzerland, 3920·View on map
$$$$
Overall Score
Perfect
9.1Perfect
Cleanliness9.5
Comfort9.5
Facilities9.4
Location9.2
Staff9.2
Who stays here
Families42%
Couples37%
Groups14%
Solo7%

Overview

Overall Score
Perfect
9.1Perfect
Cleanliness9.5
Comfort9.5
Facilities9.4
Location9.2
Staff9.2
Who stays here
Families42%
Couples37%
Groups14%
Solo7%

4-star Matterhorn-view resort in Zermatt with a brand new wellness area

Wellness & Spa

Alpen Resort - Spa & Dining Zermatt offers a brand new wellness area with three swimming pools, including one rooftop pool, an onsen, and multiple hot tubs. Guests can use the Finnish sauna, steam room, hammam, and an ice shower for a complete spa circuit. The spa also provides treatments by Efstathios, known for excellent massage therapy, and is open daily until 10 pm.

Dining

The hotel's Matterhorn Restaurant serves Swiss cuisine and a selection of wines, while the Hornox grill restaurant specializes in meat and vegan dishes. Breakfast is a buffet with made-to-order eggs, fresh seafood, bakery items, and champagne available each morning. Half-board guests enjoy a four-course dinner with choices of soup, salad, meat, fish, or vegetarian mains, plus dessert or cheese.

Rooms & Suites

Panoramic rooms offer direct Matterhorn views from a private balcony, and family suites include a loft with separate sleeping areas for children. Each room comes with a minibar, tea and coffee making facilities, and en-suite bathrooms with bathrobes and slippers. The hotel provides a complimentary welcome drink and free afternoon tea served daily in the lounge.

Location & Activities

Situated a 4-minute walk from Zermatt train station, Alpen Resort Hotel Zermatt provides free shuttle service from the station between 07:00 and 21:00. The Gornergrat cogwheel train is a 5-minute walk, and ski storage with boot dryers and personal lockers is available in the basement. Guests have direct access to 400 kilometers of ski slopes and can use the onsite tennis court, games room, and billiards.

Family & Pets

The hotel is pet-friendly with pet baskets and bowls, and offers children's play areas including a playground, kids' pool, and a games room with table tennis and darts. Family rooms are designed for comfort with separate sleeping areas, and the spa has a dedicated children's pool area. Daily housekeeping, laundry, and ironing services are available, along with a babysitting service upon request.

  • Wellness: Brand new wellness area with three pools, onsen, steam room, and ice shower
  • Dining: Hornox grill restaurant for meat and vegan dishes; Matterhorn Restaurant for Swiss cuisine
  • Rooms: Panoramic Matterhorn-view rooms and family suites with loft
  • Location: 4-minute walk from train station; free shuttle service
  • Activities: Direct access to 400 km ski slopes; tennis court, games room, billiards
  • Family: Kids' pool, playground, games room; pet-friendly with pet baskets and bowls
Good to know
Check-in/Check-out
from 15:00-23:00
from 07:00-11:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
At the hotel Alpen Resort - Spa & Dining guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Building
Number of floors:4
Number of rooms:56
Former name
Best Western Alpen Resort
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Classic Main Building Single Room
  • Max:
    1 person
  • Bed options:
    1 Single bed
Single Room
  • Max:
    1 person
  • Bed options:
    1 Single bed
Family Two-Bedroom Ground Floor Chalet
  • Max:
    4 persons
  • Garden view
  • Free Wi-Fi
  • Shower
Show 8 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Handicap parking

Luggage storage
24-hour services

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Plunge pool

Rooftop pool

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Plunge pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room view

  • Garden view
  • Mountain view

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Alpen Resort - Spa & Dining

💵 Lowest room price 272 £
📏 Distance to centre 700 m
✈️ Distance to airport 81.2 km
🧳 Nearest airport Sion, SIR

Location

Spissstrasse 52, Zermatt, Switzerland, 3920
Address
The address has been copied.
Spissstrasse 52, Zermatt, Switzerland, 3920
Map view
Spissstrasse 52, Zermatt, Switzerland, 3920
  • City landmarks
  • Nearby
  • Restaurants
Hohbalmen
460 m
Castor Mountain
460 m
Denner Partner
170 m
Murmeli Brunnen
350 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
870 m
Restaurant
Restaurant Matterhorn
10 m
Restaurant
Marie's Deli Zermatt
220 m
Restaurant
Walliserstube Zermatt
390 m
Restaurant
Rosstall
460 m
Restaurant
Gusto Matto
440 m
Restaurant
CasaMia
440 m
Restaurant
Othmars hutte
460 m
Restaurant
Sonne
460 m
Restaurant
Golden India
470 m
Restaurant
Bahnhofbuffet Non Solo Treno
520 m

Reviews of Alpen Resort - Spa & Dining

The essence·from guest reviews·past 2 years

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One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.5/ 5
6 reviews
9.1/ 10
1,946 reviews
4.6/ 5
144 reviews

FAQ about Alpen Resort - Spa & Dining

Which landmarks should we visit during our stay at the Alpen Resort & Spa?
You can visit The Matterhorn Mountain, placed at a distance of 2.5 km from the Alpen Resort & Spa or Zermatt-Sunnegga, which is 1 km away.
What popular attractions are closest to the 4-star Alpen Resort & Spa?
Guests of the 4-star Alpen Resort & Spa can visit Matterhorn Golf club (a walk from the accommodation), or Stellisee placed 9 minutes' walk away.
Is airport shuttle provided by Alpen Resort & Spa?
Airport shuttle is one of the services offered by Alpen Resort & Spa. Please inform the hotel staff about your estimated arrival time.
What are our dining options during the stay at the resort?
Guests of the resort can dine just outside the property in a highly rated-8/10 according to reviews-restaurant Restaurant Matterhorn offering European cuisine.
Does the hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is the timeframe for check-in and check-out in the 4-star Alpen Resort & Spa hotel?
Guests of the 4-star Alpen Resort & Spa hotel can check in from 15:00 to 23:00 and check out from 07:00.
How much does a room at Alpen Resort & Spa hotel cost?
The price for a room in Alpen Resort & Spa hotel starts at $245.
What payment methods are available in the Alpen Resort & Spa hotel?
At the Alpen Resort & Spa hotel, guests can pay using Visa, Mastercard, and American Express as well as other payment methods.
What are the room types offered by the resort?
The resort provides such room types as Guest Room, Double Room, and Twin Room.
Which facilities are included in the rooms at the Alpen Resort & Spa?
All rooms of the Alpen Resort & Spa feature a minibar fridge and coffee/tea making equipment as well as a personal safe, some of them boast private bathrooms along with a hairdryer and a shower.
Are there any facilities for children at the resort?
Yes, guests with children will have access to cots and baby safety gates available at the resort.
Which facilities does the Alpen Resort & Spa hotel provide?
The Alpen Resort & Spa hotel features an impressive score of 9.4 for its facilities, which include a storage room and a restaurant as well as currency exchange and a lift.
What are the spa options at the Alpen Resort & Spa?
Pampering amenities in the Alpen Resort & Spa include a Turkish steam room, a plunge pool, and a Turkish bath.
Is swimming pool available at the resort?
Yes, the resort features a rooftop swimming pool.
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Rooms and Guests2 Guests, 1 room